Return & Exchange Policy
We want you to be completely satisfied with your purchase. Read our transparent return guidelines below.
7 Days Return Window
Return most items within 7 days of delivery in original condition.
Fast Refund Processing
Refunds processed within 5-7 business days directly to your payment method.
Hassle-free Exchange
Easy size or color exchange for equal value items.
Policy Details
1. Return Eligibility
You may return most items within 7 days of delivery. Items must be unused, unwashed, with tags attached, in original packaging, and in the same condition as received.
2. Non-Returnable Items
Certain items cannot be returned due to hygiene and customization reasons, including perishable goods, personal care items, custom-made apparel, and gift cards.
3. Return Process
To initiate a return, contact our support team with your order number. Our representative will guide you through packaging and courier return instructions.
4. Refunds & Timelines
Refunds are processed within 5-7 business days after we receive and inspect the returned package. The amount will be credited back to your original payment account.
5. Exchanges
We offer seamless exchanges for items of equal value. Contact us to arrange an exchange for a different size, color, or variant.
6. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery with photo/video evidence. We will arrange a free replacement or instant full refund.
Need help with a return?
Our support team is here to assist you 24/7.